Support

 

A lot of companies do not have IT support at the top of their list of priorities, What If It Goes Wrong?


What if your system doesn't work today?

We can offer IT Support Packages to suit your individual needs and budgets:

IT Support - keyboard with Support button

Maintenance/Support Packages: We can  tailor support for your company depending on your needs and budget. We can set up an agreed number of telephone support calls and STRUCTURED VISITS per annumWe will also include 1 Preventative Maintenance Visit per annum. This entails checking that your PC or Laptop is free of dust, your Anti-Virus is current and working correctly, you have sufficent disk space for your data and that your back-up is running.

Packages are usually taken out for the duration of 1 year but have a break clause of 90 days.We can  tailor support for your company depending on your requirements. We can set up an agreed number of telephone support calls and STRUCTURED VISITS.

HOWEVER - YOU CAN TAKE ADVANTAGE OF A 3 MONTH MAINTENANCE PACKAGE WITH NO HIDDEN CHARGES AND NO NOTICE PERIOD. ALL WE ASK IS THAT YOU TAKE THE FULL 3 MONTHS AND THAT PAYMENT IS RECIEVED ON TIME. 

 

Prior to taking out any maintenance support with us we will come and do a 1 hour assessment of your IT system FREE OF CHARGE. At this meeting we will discuss how your business runs on a day to day basis and how you will be taking it forward in the next 1-3 years. This is so we can understand your business and provide the support you need. Written details of costs will be sent to you.

 

Remote Management Support:  This package is a cost effective way for your system to be monitored to enable us to fix any problems without coming to your premises. Initially we will install some software onto the PC's or Laptops you want supporting.This will reduce your 'down time' and identifies problems even before you know that you have them.

 


 

If you would like to know more please call us on:

01909 512196

  To request your FREE IT Support Consulatation please Click Here!

 

The IT Men Limited:
cabling  - networking - servers - hardware - software - installation & IT support - security & antivirus solutions